Code Of Conduct

1. Introduction

This Code of Conduct sets out the professional standards, expectations, and responsibilities that apply to all clients, participants, collaborators and any individuals engaging with Tiny Lemon Studios, operated by Joseph Baker.The purpose of this document is to ensure that all photography sessions are conducted in a safe, respectful and professional environment. It is designed to support clear communication, mutual respect and high quality creative work.By booking a session, commissioning work or participating in any service provided by Tiny Lemon Studios, clients confirm that they have read, understood and agreed to the terms outlined in this Code of Conduct.

2. Professional Behaviour and Mutual Respect

Tiny Lemon Studios is committed to maintaining a professional working environment at all times. All clients and participants are expected to act in a respectful and appropriate manner throughout all communications and during all sessions.Any behaviour that is abusive, threatening, discriminatory, harassing or disruptive will not be tolerated. This includes verbal conduct, written communication and behaviour during photography sessions.Joseph Baker reserves the right to terminate any session immediately if behaviour is deemed inappropriate or if the working environment becomes unsafe or unprofessional. In such circumstances, no refund will be issued.

3. Communication Standards

Clear and respectful communication is essential to the effective operation of Tiny Lemon Studios. Clients are expected to provide accurate and complete information at the time of booking and to communicate any relevant changes or requirements as early as possible.Tiny Lemon Studios will aim to respond to enquiries in a timely and professional manner. However, response times may vary depending on workload, ongoing sessions and working hours.Delays in communication or failure to provide required information may affect scheduling, planning and the outcome of a session.

4. Scheduling and Punctuality

All sessions are scheduled in advance and allocated specific time slots. Clients are expected to arrive on time and fully prepared for their booking.If a client arrives late, the session may still be required to fi nish at the originally scheduled time to avoid disruption to subsequent bookings. The full fee will remain payable in such cases.Where a client is significantly late or does not attend, the session may be cancelled at the discretion of Joseph Baker. Any deposit paid may be forfeited. Rescheduling will only be offered where availability allows.

5. Creative Direction and Professional Judgment

Photography is a collaborative process that combines client input with professional expertise. While client ideas and preferences are welcomed and discussed in advance, Joseph Baker retains final responsibility for creative direction during the session in order to ensure technical quality and consistency.Requests that are unsafe, unlawful, unethical or not practically achievable may be declined. Where this occurs, reasonable explanations will be provided and every effort will be made to achieve a suitable alternative outcome.Mutual trust and openness to professional guidance are essential in achieving the best possible results.

6. Safety and Working Conditions

The safety of all individuals involved in a session is a priority at Tiny Lemon Studios. Clients and participants are expected to follow reasonable instructions given on set, particularly where studio equipment, lighting or location conditions may present risks.Any behaviour that compromises safety, damages equipment or interferes with the working environment may result in immediate termination of the session.Illegal, dangerous or inappropriate conduct will not be tolerated under any circumstances.

7. Payments, Deposits and Fees

All bookings are subject to agreed payment terms, which will be confirmed prior to the session. A deposit may be required to secure a booking. Unless otherwise stated in writing, deposits are non-refundable.The remaining balance must be paid in accordance with the agreed terms. Failure to complete payment may result in cancellation of services and withholding of deliverables.Where cancellations occur close to the scheduled session date, the deposit may be retained to cover reserved time and potential loss of work. Rescheduling is subject to availability and cannot be guaranteed.

8. Cancellations and Rescheduling

Tiny Lemon Studios understands that circumstances may change. Clients are encouraged to provide as much notice as possible if they need to cancel or reschedule a session.Where possible, rescheduling will be offered subject to availability. However, repeated changes, late cancellations or failure to attend may affect future booking availability.Tiny Lemon Studios reserves the right to apply cancellation terms as agreed at the time of booking.

9. Privacy, Data Protection and Image Rights

Tiny Lemon Studios respects client privacy and handles all personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation where relevant.Images created during sessions remain the copyright of Joseph Baker unless otherwise agreed in writing. Usage rights for marketing, portfolio and promotional purposes will be discussed with clients in advance where applicable.Clients may request restrictions on the use of their images. Such requests will be respected where they have been agreed in writing.

10. Liability, Damage and Legal Remedies

Clients and participants are expected to take reasonable care of all property, equipment and environments involved in any session. Any deliberate, reckless or negligent behaviour that results in damage to property, equipment, premises or third party belongings may result in the responsible party being held liable for the full cost of repair or replacement.

Where conduct results in physical injury to any individual, or causes disruption, financial loss or damage to business operations, Tiny Lemon Studios and Joseph Baker reserve the right to seek recovery of losses incurred. This may include, where appropriate, pursuing the matter through civil legal proceedings.

In such circumstances, any costs, damages or losses incurred as a result of the incident may be recoverable through the relevant legal channels in accordance with applicable law.

11. Right to Refuse or Terminate Service

Joseph Baker reserves the right to refuse service, cancel a booking or terminate a session at any time if there is a breach of this Code of Conduct or if continuing the session would compromise safety, professionalism or quality of work.

This Code of Conduct may be updated from time to time to reflect changes in business practice, legal requirements or operational needs.

12. Acknowledgement

By booking a session, commissioning work or participating in any service provided by Tiny Lemon Studios, you confi rm that you have read, understood and agreed to this Code of Conduct.